Privacy Notice

Last updated: 17 June 2026

We are committed to protecting your personal information and processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

1. Who we are

This website (ukstatus.com), operating as the UK Immigration Information Service (UKIIS), is provided by Legal Advocacy Services Ltd, a company registered in England and Wales (company number 14501419), registered office Silverstream House, 4th Floor, 45 Fitzroy Street, London W1T 6EB. We are the data controller for personal data collected through this website.

2. How to contact us

For any question about this notice or your personal data, contact us via our Contact page or at contact@legaladvocacyservices.org.

3. What personal data we collect

Enquiries: when you use our contact form, your name, email address and the content of your message. Purchases: if you buy an information pack, your name, email and billing details; card payments are processed directly by our payment provider (SumUp) — we do not see or store your full card details. Technical and usage data: information collected automatically through cookies and analytics, such as IP address, device and browser type, and pages visited (see our Cookie Notice). We do not ask for, and ask that you do not send, details of your individual immigration case or any sensitive personal information.

4. Why we collect it

To respond to your enquiries; to process and deliver pack purchases and provide customer support; to keep the website secure and understand how it is used; to meet our legal and accounting obligations; and, only where you have opted in, to send you updates.

5. Lawful bases for processing

Consent (for marketing and non-essential cookies; you can withdraw at any time); performance of a contract (to process your purchase and deliver the pack); legitimate interests (to respond to enquiries, keep the site secure, prevent fraud, and carry out basic analytics); legal obligation (to keep financial records).

6. How we store and protect your data

Personal data is stored on systems provided by our hosting and service providers. Information sent to and from this site is encrypted in transit (HTTPS). Access is limited to those who need it. Payment data is handled by SumUp under its own security standards.

7. How long we keep it

Enquiry messages: up to 12 months from your last contact, then deleted. Purchase and transaction records: 6 years from the end of the relevant financial year (UK tax and accounting requirements). Cookie consent records: up to 12 months. Server and security logs: up to 90 days.

8. Cookies and tracking

We use cookies and similar technologies as described in our Cookie Notice. Non-essential cookies (including analytics) are only used with your consent.

9. Third-party providers

We use trusted providers to run this website: SumUp (payment processing); Lovable / Lovable Cloud and Cloudflare (website hosting, build and content delivery); and names.co.uk (email hosting for the contact inbox). We do not currently use third-party advertising or marketing analytics. Each provider acts as our processor under a written contract that restricts how they may use your data.

10. When we share your data

Only with the providers above to operate the service, or where required by law. We do not sell your personal data and we do not use it for automated decision-making or profiling.

11. International transfers

Some of our providers (for example Cloudflare and SumUp) may process limited personal data outside the UK. Where they do, the transfer is protected either by UK adequacy regulations or by appropriate safeguards such as the UK International Data Transfer Agreement (or the EU Standard Contractual Clauses with the UK Addendum). You can ask us for more detail or a copy of the relevant safeguard using the contact details above.

12. Your rights

Under UK data protection law you have the right to: be informed; access your data; have inaccurate data corrected; have data erased; restrict processing; data portability; object to processing; and not be subject to solely automated decisions with legal effect. You can withdraw consent at any time.

13. How to exercise your rights

Contact us at contact@legaladvocacyservices.org. We will respond within one month (extendable for complex requests, and we will tell you if so). There is normally no charge.

14. Complaints to the ICO

If you are unhappy with how your personal data has been handled, you have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. We would appreciate the chance to address your concerns first, but you can contact the ICO at ico.org.uk, by phone on 0303 123 1113, or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

15. Changes to this notice

We may update this notice from time to time; the current version is always available here, with the "last updated" date above.